Refund & Warranty Policy
Returns/Exchanges For Online Purchases
TrueFitClubs, LLC wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. This does NOT include shipping, handling, or any customization charges that may have been assessed. To qualify for a refund:
- The item must be returned unused and in new condition.
- Accompanied by a Return Merchandise Authorization (RMA).
- Must be complete with all parts and accessories in-tact.
To obtain a Return Merchandise Authorization (RMA) and your FREE FEdEx Return Shipping Label, please contact a Sales and Customer Service Representative at 303-507-9683 or email us at firstname.lastname@example.org.
Credit Card Refunds
On returns, we can only credit the credit card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.
Gift Card Refunds
On returns, we can only credit the gift card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.
Except as otherwise stated on the product or packaging, TrueFitClubs, LLC warrants its golf clubs, components, and other products purchased to be free of defects in material and workmanship for one year. TrueFitClubs, LLC will, without charge to the consumer, repair or replace any product or component or part thereof that is defective or becomes defective during normal use within one year after the date of purchase. At its option, TrueFitClubs, LLC may replace the product with a new or refurbished product. TrueFitClubs, LLC does not warrant its products against damage caused by third parties. This warranty does not cover paint scratches, cosmetic blemishes or other normal wear and tear. TrueFitClubs, LLC will fix such blemishes and scratches, however, for a fee. To obtain warranty service in the United States on a complete TrueFitClubs, LLC product, return the product directly to TrueFitClubs, LLC. retailer, distributor or subsidiary nearest you, check our website at www.truefitclubs.com or contact TrueFitClubs, LLC directly.
This warranty is in lieu of all other express warranties. TrueFitClubs, LLC disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors, including the warranty of merchantability or the warranty of fitness for a particular purpose. TrueFitClubs, LLC also disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and assumes no responsibility for any special, incidental, or consequential damages as to all products and components. TrueFitClubs, LLC further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties. This warranty gives the consumer specific legal rights; a consumer may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone. Outside of the United States, local taxes, tariffs or shipping charges may apply.