Refund & Warranty Policy

Return Policy

Cancellation of Online Purchases

If you cancel your order with TrueFitClubs, LLC,  you will be subject to paying for the transaction fees (credit card, PayPal) for your initial order.  If the order cancellation is more than five (5) days from the order date, you will be subject to a 15% re-stocking fee for ordered products that have been received.  These fees will be deducted from your refund for the cancelled order.  Orders cannot be cancelled after ten (10) days from order date.

Returns/Exchanges For Online Purchases

TrueFitClubs, LLC builds clubs to order based on agreed upon specifications confirmed by the customer.  All orders delivered are final.   We will, however, honor a return/exchange on orders that are deemed to be different than the original agreed-upon order.  Please allow up to four (4) weeks to correct any discrepancies from the original order.

Credit Card Refunds

On cancellations, we can only credit the credit card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Gift Card Refunds

On cancellations, we can only credit the gift card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Warranty Information

Warranty Coverage

Except as otherwise stated on the product or packaging, TrueFitClubs, LLC warrants its golf clubs, components, and other products purchased to be free of defects in material and workmanship for one year. TrueFitClubs, LLC will, without charge to the consumer, repair or replace any product or component or part thereof that is defective or becomes defective during normal use within one year after the date of purchase. At its option, TrueFitClubs, LLC may replace the product with a new or refurbished product. TrueFitClubs, LLC does not warrant its products against damage caused by third parties. This warranty does not cover paint scratches, cosmetic blemishes or other normal wear and tear. TrueFitClubs, LLC will fix such blemishes and scratches, however, for a fee. To obtain warranty service in the United States on a complete TrueFitClubs, LLC product, return the product directly to TrueFitClubs, LLC. retailer, distributor or subsidiary nearest you, check our website at www.truefitclubs.com or contact TrueFitClubs, LLC directly.

Disclaimer

This warranty is in lieu of all other express warranties. TrueFitClubs, LLC disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors, including the warranty of merchantability or the warranty of fitness for a particular purpose. TrueFitClubs, LLC also disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and assumes no responsibility for any special, incidental, or consequential damages as to all products and components. TrueFitClubs, LLC further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties. This warranty gives the consumer specific legal rights; a consumer may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone. Outside of the United States, local taxes, tariffs or shipping charges may apply.